Confirming an order before you place it is the cheapest way to avoid a refused parcel. The hard part is doing it quickly every time. Fill in the details below and copy the message into your chat.
The message is built in your browser. Nothing you type is saved or sent anywhere.
How it works
- Enter the customer's name, the product, the quantity, the total to pay at the door and the delivery address.
- Add an expected delivery time if you want. The message calls it an estimate.
- Choose a friendly or formal tone, then copy the message.
- Send it and place the order only after the customer replies with a clear yes.
A worked example
Example: Hi Sara, thanks for your order! Product: steel water bottle x 2. Total to pay at the door: Rs 2,400. Delivery address: House 5, Street 2. Expected delivery: today evening (an estimate). Reply YES if everything is correct, and please keep your phone on so the rider can reach you.
Common questions
Do I have to confirm every order?
You don't have to, but unconfirmed orders are the ones most likely to be refused. A minute of confirming costs far less than a failed delivery.
Can I change the wording?
Yes. Copy the message and edit it in your chat so it sounds like you.
Is the customer's information stored?
No. The message is built in your browser and nothing is saved or sent.